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app.web1on1.chat
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Get started (Admins)
Get started (Admins)
Get started (Users)
(New) Tour guide for Chat Agents
The basics
💬 Chatting tips & commands
More tips: Forwarding & merging conversations
My account - preferences & features
Advanced (Admins)
Organisation Configuration
Wiki
Forms & Results
Messaging Channels
Messaging Channels - Webwidget
Messaging Channels - Facebook Messenger
Messaging Channels - WhatsApp
Messaging Channels - Google Business
Messaging Channels - Others
Data and Analytics
Analytics
Data
Chatbots
Live Chat
WhatsApp - Must-have
WhatsApp - After-sales
Appointment Bots
Legal
Terms
Policy
Security
GDPR Compliance
Billing and Ratecard
Billing
Ratecard
Help
Common issues
Contact
Use Cases
Back to home
Help Center
Get started (Admins)
Get started (Admins)
Get started (Users)
(New) Tour guide for Chat Agents
The basics
💬 Chatting tips & commands
More tips: Forwarding & merging conversations
My account - preferences & features
Advanced (Admins)
Organisation Configuration
Wiki
Forms & Results
Messaging Channels
Messaging Channels - Webwidget
Messaging Channels - Facebook Messenger
Messaging Channels - WhatsApp
Messaging Channels - Google Business
Messaging Channels - Others
Data and Analytics
Analytics
Data
Chatbots
Live Chat
WhatsApp - Must-have
WhatsApp - After-sales
Appointment Bots
Legal
Terms
Policy
Security
GDPR Compliance
Billing and Ratecard
Billing
Ratecard
Help
Common issues
Contact
Use Cases
Get started (Admins)
How to fast-track your company account setup
Step 1: Create a trial account
Step 2: Activating channels (Live Chat, WhatsApp...)
Step 3: Configuring team inboxes
Step 4: Inviting and managing users
Step 5: Enriching Wiki articles
Step 6: Adding locations & departments
Step 7: Choosing forms and results
Step 8: Customising Contact profile fields
Step 9: Configuring routing rules
Step 10: Guided tour for chat agents
Step 11: Ordering Professional Support
Step 12: Lead Generation Impact Program