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Webwidget - Real-time data availability

Question:

We would like to be able to use the API to fetch real-time data about how many visitors are currently browsing a client's site, and how many visitors are actively chatting at that moment. Is this data available in Web1on1 too?

Web1on1:

We're not planning to implement a Google Analytics replacement - the "how many visitors are currently browsing a client's site" and "how many visitors are actively chatting at that moment".

We do have the option to make the event actions triggered by the web widget measurable in Google Analytics. Read more about how to integrate Web1on1 with Google Analytics.

Alternatively you could implement your own event tracking based on the webwidget event triggers. Read our developers documentation about the Widget events.

 

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