(New) Video guide for Chat Agents
      Back to home
      1. Help Center
      2. Get started (Users)
      3. (New) Video guide for Chat Agents

      Video guide – Advanced Service Advisor tour

      Follow these videos to get all the instructions to start chatting as an Advanced Service Advisor


      Go straight to: 


      By following all the videos below, you will learn all about making contact with a client and how to give them status updates.


      Introduction Web1on1 Aftersales

       

      Making contact with client


      Status update – Extra work found




      Status update – Car not ready



      Status update – Car is ready

       

      Status update – Sending payment link


       

      Need help?  Contact our Support Team via our Help Center Chatbot