Use chatbots to automate sales appointments

Schedule appointments around the clock to generate more test drives, showroom visits and video calls

Go straight to: 

1. Why are appointment bots good for my business?

2. How to hire, configure and activate the bots 

Why are appointment bots good for my business?

Booking a test drive or showroom visit or taking part in a real-time video call should be as engaging as driving the vehicle. Now they can be with the Web1on1 appointment bots.

Benefits for dealers:

• Increase your appointment conversion rates
• Leads with appointments are more likely to convert to sales 
• Chatbots can arrange appointments whatever time of the day or night
• During opening hours, chatbots are a cost-effective first line, backed up by human agents

How do I activate appointment bots?

This short guide demonstrates how to activate the following chatbots from the Web1on1 bot store: 

• Test drive appointment
• Showroom appointment
• Video call appointment

How to hire, configure and activate appointment bots 

1. Hire a bot

In your Bots  section, click on the Bot store,  then search for the desired appointment bot, and click Hire. 

2. Configure your bot

Once hired, the following configuration page will allow you to customize the settings. 

3. Activate your bot

After the bot is hired and configured, you will need to decide when the bot should jump in. There are three options for this: 

a. Start a bot via a Call-to-Action (CTA) on your website

b. Configure routing to activate a bot

c. Activate a bot as part of a hybrid chat conversation