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In addition to providing Software and Expert Agents, Team Web1on1 can also assist you in getting the most out of your Automotive Messaging Platform
You can purchase the desired services straight from the 'Plans' section.
Go straight to:
- 1. Expert Agent Staffing Services (Chat as a Service)
- 2. Configuration Support
- 3. Web1on1 Academy
- 4. Dealership Offerings vs. Enterprise
- 5. Pricing Disclaimer
1. Expert Agent Staffing Services (Chat as a Service)
Web1on1 provides Expert Messaging Agents for your dealership or brand. How does this benefit you?
- Extend your business hours, meet your customers' expectations of immediate service provisioning and beat your competition by being online 24/7.
- Web1on1 Agents support car shoppers in their buying journey and act as pre-sales consultants. They have meaningful chats about your products & services.
- Our chat agents assist car shoppers with searching for information, orienting and explaining your products and services, filling in forms, scheduling appointments for test drives and services and more. Real chats resulting in real leads.
Pay per Result
Web1on1 agents will engage in Sales and Service chats. The outcome of that chat is considered a Result.
A result is defined as a chat between an agent (human or virtual) and a consumer which adds value to the consumer’s buying journey.
Results are charging Chatpoints to your account (More info: (2022) Web1on1 Pricing & Chatpoints Explained)
Expert Agents Service Hours
|
Language |
Service Hours |
|
German / Deutsch |
Monday - Friday 08:00 - 24:00 Saturday / Sunday 09:00-24:00 |
|
Dutch / Nederlands |
Monday - Friday 08:00 - 24:00 Saturday / Sunday 09:00-24:00 |
|
French / Français |
Monday - Friday 08:00 - 24:00 Saturday / Sunday 09:00-24:00 |
2. Configuration Support
⭐ Guided Onboarding (Recommended for New Clients)
|
Description |
Price |
|
Customized configuration of the app to your specifications:
|
€750 |
System Configuration Support
|
Description |
Price |
|
Configure the app to your specifications, set up Categories, Forms, Content Library instructions and your business locations:
|
€250 |
Custom Web Widget Configuration
|
Description |
Price |
|
Need advanced Web Widget features to be implemented? A Web1on1 expert will handle this for you:
|
€250 |
Setup Lead to CRM/DMS Connection (SyncHub)
|
Description |
Price |
|
We will set up the connections between Web1on1 and your CRM / DMS system (Supported systems). |
€250 |
DSVGO / GDPR consult
Web1on1 Services are provided as defined in: Web1on1 Terms and Conditions, Web1on1 - Privacy Policy and Web1on1 - Data Processing Agreement. GDPR (DSVGO) is a complex domain that requires Specialists. Need support outside our documentation? Order a local Legal Counsel.
|
Description |
Price |
|
€450 |
Expert Support (Other)
Need to implement a new brand design for your web widget, add or remove business units, or set up advanced routing rules that may take you a lot of time to configure and test? Or need custom dashboarding? We are here to help. Engage an Expert to fix it for you.
|
Description |
Hourly rate |
|
Web1on1 Technical Expert - |
€125 |
|
Business Intelligence Specialist |
€175 |
Your Web1on1 Expert will agree the required hours needed upfront so you can order the support via the Plans and Billing section.
3. Web1on1 Academy
Automated Training
Every new user signing in for the first time will be greeted by our Virtual Trainer. A chatbot introducing the core features of the Web1on1 Messenger as well as a role-based follow-up instruction.
|
Description |
Price |
|
Web1on1 Core features instruction guide |
€0 |
|
Role-based training: Service Coordinator |
€0 |
|
Role Base Training: Sales Advisor |
€0 |
Trainer Led Training
Do you feel the adoption of the system is best served by delivering a trainer-led program to your colleagues? We can help!
|
Description |
Price |
|
Core Features Training (90 min. webinar training) (max. 20 participants) |
€750 |
|
Follow-up training: Service Coordinator (90 min. webinar training) (max. 20 participants) |
€750 |
|
Follow-up training: Sales Advisor (90 min. webinar training) (max. 20 participants) |
€750 |
4. Dealership Offerings vs. Enterprise
This Products & Services Catalogue documentation is targeted towards our Dealership prospects and clients. For Enterprise offerings, please contact our Enterprise Sales team.
We aim to be transparent about our product packaging and the limits that apply, so we hope you find this useful. Please note that the fees we provide here are subject to applicable taxes and that all purchases are subject to the Web1on1 Terms and Conditions.
We periodically update this catalogue by posting a revised copy, so please check back here for current information.
If you have any questions, please contact your Web1on1 Client Success Manager or contact our sales team at care@web1on1.chat.
5. Pricing Disclaimer
All prices on this page are subject to change without notice. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on this page or our website may be mispriced. In which event, prices listed in our In-app Plans & Billing section are the valid prices.