Cancelling Your Account With Web1on1

How to cancel / delete your account with Web1on1?

You can cancel your account at any time by navigating to: Billing. 

At the bottom of the page you will find the: Danger Zone.

For organisations on Plan packaging pricing, the cancellation link is here:

The Account screen provides a simple no-questions-asked cancellation link.

Effectively, you are cancelling the renewal of your account. You can still use Web1on1 until the current billing period expires on the last day of a calendar month.

What Happens After Cancelling?

• Everything will work until midnight on the last day of the month

• We will then send you your last invoice

• Your users will be archived

• Your integrations (channels) will be deleted

• Any active chatbots will be deactivated