Video guide – Basic tour

Follow these videos to get all the basic instructions to start chatting as a Web1on1 user

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Go straight to: 

• Accepting incoming chats

• The different statuses of chats
• Editing contact fields
• Creating a result
• Configuring your personal preferences
• Starting chats with a new contact
• Sending and receiving Photo's, Video's and Documents
• Searching for contacts & chats
• Forwarding a chat to a colleague or department
• Team chat
• Ask a colleague to join the chat
• Following contacts & chats
• Creating & using canned responses
• Liking and commenting results

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By following all the videos below, you will learn all the basics about accepting chats, starting and forwarding chats, and much more.  

Accepting incoming chats

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The different statuses of chats

Editing contact fields

Creating a result

Configuring your personal preferences

Starting chats with a new contact

Sending and receiving Photo's, Video's and Documents

Searching for contacts & chats

Forwarding a chat to a colleague or department

Team chat

Ask a colleague to join the chat

Following contacts & chats

Creating & using canned responses

Liking and commenting results