</noscript> <script>(function(w,d,s,l,i){ w[l]=w[l]||[]; w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'}); var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:''; j.async=true; j.src='//www.googletagmanager.com/gtm.js?id='+i+dl; f.parentNode.insertBefore(j,f); }) (window,document,'script','dataLayer','GTM-XGL7');</script> <!-- End Google Tag Manager --> <meta property="og:url" content="https://help.web1on1.chat/_hcms/mem/reset/request"/> <meta name="twitter:card" content="summary"> <meta http-equiv="content-language" content="en" /> <link rel="stylesheet" href="//cdn2.hubspot.net/hub/400808/hub_generated/template_assets/1538914239295/Custom/system/default/Hs_Default_Custom_Style.min.css"> <link rel="stylesheet" href="//cdn2.hubspot.net/hub/400808/hub_generated/template_assets/1530495036331/Custom/system/css/simplex_core_style_edit.min.css" /> </head> <body> <div class="body-wrapper hs-content-id-0 hs-site-page page hs-content-path- hs-content-name- "> <!-- Begin partial --> <header class="system-logo"> <img src="https://cdn2.hubspot.net/hubfs/400808/logo-google-320x132.png" style="max-height: 200px; width: auto;" alt="Web1on1 Logo" loading="eager"> </header> <!-- End partial --> <main class="body-container-wrapper "> <section class="section-wrapper"> <div id="hs_cos_wrapper_password_reset_request_heading" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module" ><span id="hs_cos_wrapper_password_reset_request_heading_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" ><h1>Reset your password</h1><p>Enter the email address you used to register and we'll send you an email with a link to reset your password.</p></span></div> <div class="hs-membership-reset-request__form-container"> <span id="hs_cos_wrapper_password_reset_request_form" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_password_reset_request form-wrapper form-wrapper--reset-password-request" style="" data-hs-cos-general-type="widget" data-hs-cos-type="password_reset_request" ><div class="hs-form-field"> <ul class="no-list hs-error-msgs" style="text-align:center"> <li> <label class="hs-membership-global-error hs-error-msg"></label> </li> </ul> </div> <div class="hs-form-field"> <ul class="no-list" style="text-align:center"> <li> <label class="hs-membership-global-message"></label> </li> </ul> </div> <form method="post" action="/_hcms/mem/reset/request?redirect_url=/" id="hs-membership-form" onsubmit="onFormSubmit()" data-hs-do-not-collect=""> <input name="csrf_token" type="hidden" value="a0nCbY68rnOUFGuQppZVIw" /> <input name="redirect_url" type="hidden" value="/" /> <div class="hs-form-field"> <label for="hs-reset-request-widget-email">Email*</label> <input class="hs-input" name="email" type="text" placeholder="Email" id="hs-reset-request-widget-email"/> </div> <div class="hs-membership-loader hs_submit hs-submit"> <div class="actions"> <input type="submit" class="hs-button primary large" value="Send reset email"/> </div> </div> </form> <script type="text/javascript"> function onFormSubmit() { // document.querySelector('.hs-membership-loader').classList.add('active'); } document.onkeydown = function(e) { if (['ArrowUp','ArrowDown'].includes(e.code)) { var children = [].slice.call(document.querySelectorAll('#hs-membership-form input:not([type="hidden"]):not([type="checkbox"]):not([disabled])')); for (i = 0; i < children.length; i++) { var input = children[i]; if (input === document.activeElement) { if (e.code =='ArrowDown' && children[i+1] !== undefined) { children[i+1].focus(); break; } else if (e.code=='ArrowUp' && children[i-1]!==undefined) { children[i-1].focus(); break; } } else if (i + 1 === children.length) { children[0].focus(); } } } else if ('Enter' === e.code) { e.preventDefault(); var children = [].slice.call(document.querySelectorAll('#hs-membership-form input:not([type="hidden"]):not([type="checkbox"]):not([disabled])')); for (i = 0; i < children.length; i++) { var input=children[i]; if (input === document.activeElement && children[i+1] !== undefined) { children[i+1].focus(); break; } else if (input === document.activeElement && i + 1 === children.length) { // document.querySelector('.hs-membership-loader').classList.add('active'); document.getElementById('hs-membership-form').submit(); } else if (i + 1 === children.length) { children[0].focus(); } } } } </script> </span> <div id="hs_cos_wrapper_sign_in_link" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module" ><span id="hs_cos_wrapper_sign_in_link_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" ><p>Did it just come back to you? <a href="/_hcms/mem/login">Sign in</a></p></span></div> </div> <div id="hs_cos_wrapper_admin_contact" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module" ><span id="hs_cos_wrapper_admin_contact_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" ><p>Having trouble? <a href="mailto:">Contact the site's administrator</a></p></span></div> </section> </main> </div> <!-- HubSpot performance collection script --> <script defer src="https://static.hsappstatic.net/content-cwv-embed/static-1.840/embed.js"></script> <script> var hsVars = hsVars || {}; 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